Missing IE599 for Export via Hamburg Port (DE HAM)

Hamburg (UN/LOCODE: DE HAM) is Germany's largest port and Europe's third-largest container port. Customs clearance operates through the ATLAS system (Automatisiertes Tarif- und Lokales Zoll-Abwicklungs-System) managed by Bundeszollverwaltung. Electronic data exchange between logistics participants is handled by DAKOSY — Hamburg's Port Community System.

DAKOSY System — How Does It Work?

DAKOSY Datenkommunikationssystem AG is the Port Community System operator in Hamburg, active since 1982 and connecting over 2,000 companies and institutions. DAKOSY is one of the world's most advanced digital port systems.

Key components for the export procedure:

• EMP/ZAPP (Export Management Platform / Zoll-Ausfuhrüberwachung im Paperless Port) — platform automating the 2nd phase of the AES procedure at port level, linking export data with the ATLAS customs system
• ATLAS-AES (Automatisiertes Tarif- und Lokales Zollabwicklungssystem) — Germany's customs system with an AES module for export handling
• Port Order — electronic port order registered in the EMP/ZAPP system

DAKOSY EMP/ZAPP provides real-time export status tracking (Containerstatus in Echtzeit) and automatic integration with the ATLAS customs system. For a detailed guide on the Z Number registration process, see our article on Z Number (ZAPP) — Export Registration in Hamburg.

MRN Closure Procedure in Hamburg

1. Export declaration in ATLAS — an Ausfuhranmeldung is submitted in the German ATLAS system and the MRN is assigned
2. Port Order in DAKOSY EMP/ZAPP — an electronic port order with container data and the MRN is registered in the EMP/ZAPP system
3. Container delivery to terminal — the container is accepted at the designated terminal and data is verified in the system
4. Vessel loading — loading confirmation is automatically transmitted from EMP/ZAPP to ATLAS
5. IE507 + IE590 — export confirmation messages are generated by ATLAS
6. IE518 — results are sent to the Polish customs office of export
7. IE599/CC599C — export confirmation is issued by the AES/ECS2 PLUS system

Why MRN May Not Be Closed in Hamburg

• Data mismatch in Port Order vs. data in the export declaration — e.g., different container number, different weight
• Missing Port Order in EMP/ZAPP — the port order was not submitted or was submitted late
• Delays in the 2nd AES phase — export closure at port level requires data processing through ATLAS
• Container not loaded onto the planned vessel — transhipment to another vessel without data update
• Changes in declaration codes after AES PLUS deployment — new message formats may cause transitional issues
• Different procedures at HHLA vs Eurogate terminals — each operator has its own internal processes

How We Help

1. Diagnostics — we check the MRN status in the context of Hamburg port, verify whether the Port Order was submitted and processed
2. Contact with DAKOSY and Hauptzollamt Hamburg-Stadt to determine the cause of the blockage
3. Evidence collection — loading confirmation from HHLA/Eurogate terminal, vessel manifest, Track & Trace
4. Coordination with Polish customs — initiating the enquiry procedure with documentation (Art. 335 UCC-IA)
5. Obtaining IE599/CC599C

What We Need From You

• MRN of the export declaration
• Port Order or booking number with the carrier
• Container number and seal data
• Bill of Lading (B/L)
• Exporter's EORI number
• Terminal name in Hamburg (if known)

Key Terminals in Hamburg

• HHLA (multiple container terminals)
• Eurogate Container Terminal Hamburg
• UNIKAI

Useful Articles

• Z Number (ZAPP) — Export Registration in Hamburg
• CC599C — New Export Confirmation Replacing IE599

Close Your MRN in Hamburg — Contact Us

Send us your MRN and shipping documents. We provide a free assessment and propose a solution.

Email: kontakt@potwierdz-wywoz.pl

See also: Bremerhaven — BHT | Wilhelmshaven — WHT